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Re: Pro Tools 2018
Posted: 29 Mar 2018 21:02
by ostx1176
Installed 2018.3 and DTouch is working properly so far.
Re: Pro Tools 2018
Posted: 03 Apr 2018 21:47
by ostx1176
UPDATE:
There's a banking bug in 2018.3 that causes the Pro Tools mix window to not follow DTouch's banking commands. Works most of the time but sometimes not.
Cheerio
Re: Pro Tools 2018
Posted: 05 Apr 2018 13:36
by Support Team
ostx1176 wrote: ↑03 Apr 2018 21:47
There's a banking bug in 2018.3 that causes the Pro Tools mix window to not follow DTouch's banking commands. Works most of the time but sometimes not.
Please contact the Support Team at
support@deviltechnologies.com indicating your exact macOS version, Pro Tools version, and DTouch for Pro Tools version.
In addition, it would be useful to know how to reproduce the bug (for example: "DTouch always fails to bank Pro Tools when banking left when starting from Track 20 of my project", and attaching the project file to the email)
DTouch for Pro Tools is not yet declared compatible with Pro Tools 2018.3; however we haven't found any issue with banking so far.
Please note that the forum is not the ideal communication channel for resolving bugs; if you find a bug in DTouch, you should always contact the Support Team by email, or open a Support Ticket.
Thanks