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Hope it's not too long..
Posted: 04 Jun 2019 17:42
by Home Studio 87
Well I've installed the new version of DTouch but now in demo mode...till the license came…. hope it's not too long...
Re: Hope it's not too long..
Posted: 04 Jun 2019 17:46
by DT_bettinzana
Home Studio 87 wrote: ↑04 Jun 2019 17:42
Well I've installed the new version of DTouch but now in demo mode...till the license came…. hope it's not too long...
Tomorrow ... because at the moment we want to manually activate some licenses to check the proper working of our new system.
Thank you for your patience.
Re: Hope it's not too long..
Posted: 05 Jun 2019 11:42
by Home Studio 87
happy just one day for the begining of the new license is good
Re: Hope it's not too long..
Posted: 05 Jun 2019 12:27
by pablo1980
I am having Error 2 - 0 - 1 - 0 - 0, with the comm driver.
When I go to advanced settings and update settings it says that defaults.xml is Corrupted
Do you know what could it be?
Re: Hope it's not too long..
Posted: 05 Jun 2019 16:09
by DT_bettinzana
pablo1980 wrote: ↑05 Jun 2019 12:27
I am having Error 2 - 0 - 1 - 0 - 0, with the comm driver.
When I go to advanced settings and update settings it says that defaults.xml is Corrupted
Do you know what could it be?
No idea
Contact
support@deviltechnologies.com
Re: Hope it's not too long..
Posted: 05 Jun 2019 17:21
by Havoc911
It probably should have been specified in the email that you sent out that licenses are not immediately available. I just wasted time uninstalling V1 and installing V2 only to be greeted with demo mode. I'm now having to revert back to V1 and will then have to go back to V2 in a number of days. Time is valuable.
Re: Hope it's not too long..
Posted: 05 Jun 2019 17:59
by DT_bettinzana
Havoc911 wrote: ↑05 Jun 2019 17:21
It probably should have been specified in the email that you sent out that licenses are not immediately available. I just wasted time uninstalling V1 and installing V2 only to be greeted with demo mode. I'm now having to revert back to V1 and will then have to go back to V2 in a number of days. Time is valuable.
The last activations were faster than the first ones.
Haven't you received the activation yet? How much time has passed?
Re: Hope it's not too long..
Posted: 06 Jun 2019 00:01
by MichaelScott
Got my activation file in 2 hrs. I too installed and then reverted back and then when the email came reinstalled. But it only took me 10 minutes
V2.01 Works great. One thing, what hardware is the activation tied to?
Re: Hope it's not too long..
Posted: 06 Jun 2019 10:02
by DT_bettinzana
MichaelScott wrote: ↑06 Jun 2019 00:01
V2.01 Works great. One thing, what hardware is the activation tied to?
Usually, it is tied to the key component of your computer, the motherboard, but no all the times.
Anyway this is not a problem for you: we are your best friends and if you need to move the license to a new machine in case of failure of some components or HW upgrade, contact us
Re: Hope it's not too long..
Posted: 06 Jun 2019 13:07
by MichaelScott
DT_bettinzana wrote: ↑06 Jun 2019 10:02
MichaelScott wrote: ↑06 Jun 2019 00:01
V2.01 Works great. One thing, what hardware is the activation tied to?
Usually, it is tied to the key component of your computer, the motherboard, but no all the times.
Anyway this is not a problem for you: we are your best friends and if you need to move the license to a new machine in case of failure of some components or HW upgrade, contact us
Good to know! And thanks for your support as always.