Aida Sound Users Forum

Posted: **20 Feb 2020 21:13**

Hi
Im getting an error while trying to install Dtouch

[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to wait for child to connect to pipe.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to connect to elevated child process.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to actually elevate.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to elevate.
[1E2C:41D0][2020-02-20T22:08:36]i399: Apply complete, result: 0x800700e8, restart: None, ba requested restart: No

what do i need to do?

/ Niklas

Posted: **21 Feb 2020 04:24**

You should request a support ticket. They will get you sorted much more quickly that way.

Posted: **21 Feb 2020 15:08**

Aggemyr wrote: ↑
20 Feb 2020 21:13
Hi
Im getting an error while trying to install Dtouch

[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to wait for child to connect to pipe.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to connect to elevated child process.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to actually elevate.
[1E2C:41D0][2020-02-20T22:08:36]e000: Error 0x800700e8: Failed to elevate.
[1E2C:41D0][2020-02-20T22:08:36]i399: Apply complete, result: 0x800700e8, restart: None, ba requested restart: No

what do i need to do?

/ Niklas

OK, that's strange and uncommon.
Please, write to support@deviltechnologies.com and give us all the details (the DTouch version, your complete Operating System version, when you have that error (during the installation?), etc ...).

Thank you!

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