DTouch Crashing!

[wadanae]

Hi My Dtouch V2 for Cubase 10.5 keeps crashing. Cubase 10.5 remains open and working while Dtouch just freezes and can't be shut down on my PC unless I restart it. I previously had the demo installed before buying the full program. What should I try?

In My Windows 10 Computer app list I have these installed:

DTOUCH for Cubase V2

DTOUCH for Cubase VST Connector (32bit)

DTOUCH for Cubase VST Connector (64bit)

....Should I remove one of them.... (maybe 32bt)

[DT_bettinzana]

Hi My Dtouch V2 for Cubase 10.5 keeps crashing. Cubase 10.5 remains open and working while Dtouch just freezes and can't be shut down on my PC unless I restart it. I previously had the demo installed before buying the full program. What should I try?

In My Windows 10 Computer app list I have these installed:

DTOUCH for Cubase V2

DTOUCH for Cubase VST Connector (32bit)

DTOUCH for Cubase VST Connector (64bit)

....Should I remove one of them.... (maybe 32bt)

Hello!
Please, contact support@deviltechnologies.com and we will answer to your E-Mail.

[DT_bettinzana]

Hello!
Have you received our E-Mail?

[wadanae]

Hi, I'm sorry for the 3-month delay. I had serious family concerns. I emailed you all the necessary info about my system and still need help solving the issue. You can respond to my email sent from "David." I also wanted to ask here since it may be quicker. I have Dtouch 2.0.22 for Cubase 10.5.20

where and How do I download a updated Dtouch version? thx

[DT_bettinzana]

Hi, I'm sorry for the 3-month delay. I had serious family concerns. I emailed you all the necessary info about my system and still need help solving the issue. You can respond to my email sent from "David." I also wanted to ask here since it may be quicker. I have Dtouch 2.0.22 for Cubase 10.5.20

OK, our guys will answer to your E-Mail. I only want to say that we have an holiday pause till the init of September.

where and How do I download a updated Dtouch version? thx

https://www.deviltechnologies.com/index.php/software

[wadanae]

Hi, Hope you're well, can you help me now that it's September? As I described in emails and posts here I still do not have Dtouch working in Cubase 10.5 but it is working well in Cubase 10. All details were in previous Email and messages. Alos I downloaded the latest Dtouch and it hasn't worked either.